Shipping & Returns

We provide print-on-demand services, meaning books are only printed upon receiving your order. You can trust that you'll receive a freshly printed copy of the book.

If you have an account with us, please make sure to enter a valid Purchase Order number on the cart page to ensure your order is processed smoothly. Typically, orders are dispatched within 2 weeks in Australia and 3 weeks in New Zealand from the date of purchase.

Minimum freight costs of AUD$15.00 will apply to goods delivered within Australia. For New Zealand Customers, a minimum freight cost of NZ$25.00 will apply.

The live shipping rates are calculated considering the weight of the items and your delivery location. These rates are compared against those offered by our multiple courier services at the time of checkout. The freight costs from our carriers are clearly shown both at checkout and on your invoice for complete transparency. Rest assured, we strive to provide you with the most competitive rates.

All freight costs are the sole responsibility of the Customer.

GOODS” means any books or resources ordered from the Company by the Customer pursuant to our Terms of Trade.

We take pride in our collection of books, which we trust you'll find engaging, enlightening, and of superior quality. Should you find yourself not completely satisfied with one of our publications, we invite you to get in touch with us to organise a return.